Cancellation Policy

All prices on the website are reflective of current pricing whether booked online or directly through the front desk. One will not attain a lower price by calling. A deposit of one night stay is required to make a reservation. We accept Visa, Mastercard or bank transfers to make a deposit. Reservations may be cancelled without penalty up to 30 days prior to your arrival. If your reservation is cancelled less than 30 days prior to arrival, your deposit is non-refundable.

Christmas/New Year’s and Easter holiday deposits are non-refundable, unless your reservation is cancelled 60 days prior to your booked arrival.

Getting to the Hotel

From Puerto Vallarta airport it’s a short 45 minute drive by taxi. The cost for a one-way fare is approximately $61 USD. We can arrange for a driver to pick you up at the airport for a good rate. Alternatively you can take the bus across the highway from the airport for about $2.50 USD. The bus stop is reached by crossing the overpass, which is to the left when you exit the airport. The bus is a bit slower than a taxi, with stops along the way and a few more bumps. It’s a 10 minute walk from the bus stop in Sayulita to the hotel.

Changing Money?

We recommend changing money before you leave home or at an ATM in the airport. There are ATM machines in Sayulita but sometimes they can be out of service. At the hotel we accept Visa, Mastercard, Paypal and currencies in Mexican Pesos, Canadian or US Dollars.

Mexican Power?

Power sockets used in Mexico are the same as Canada and the United States.

Tipping?

We suggest staff tips of a minimum of 50 pesos per day.

Phoning Home, Cell Coverage, Wifi

There are no phones in the rooms but at the Front Desk, you can use the hotel phone to call FREE anywhere in Canada or the US. There is cell coverage in Sayulita. Check with your local provider about rates in Mexico. There is FREE WIFI throughout the hotel and in the rooms.

Can I drink the water?

It is recommended in Mexico to only drink bottled water. There are distilled water dispensers located throughout the hotel

Check-in and Check-out time

Check-out time is 12 Noon. Check in time is 3:00 PM. If you have a flight later in the day, we can hold your luggage for you at the front desk until your departure (last minute beach time!!).

What is included in my stay?

We have free bicycles, bogie boards, beach umbrellas, beach towels, and some beach chairs.

Are there regular Yoga Classes?

We offer regular daily yoga classes in our yoga studio with experienced instructors who are bilingual in English and Spanish. We have yoga mats, bolsters, blocks and straps. We offer drop-ins, 5 and 10 pass and monthly passes. Check the yoga section in the webpage to see the types of classes offered and class times.

How is the ocean for swimming?

We are located 2 blocks from the beach. The swimming is great all year long. There a number of beaches with varying amounts of surf.

Can we surf?

There is surfing right in Sayulita and also in Punta Mita. Nearby surf shops offer board rentals, lessons and excursions to other surf beaches. The front desk staff would be pleased to help you with this.

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